Our agency offers in-person support for sales inquiries only.
To serve you more efficiently, we have expanded our telephone support team.
If your request concerns an existing policy (changes, billing, or claims), please use the
MyAllstate
or call 1 800 ALLSTATE.
For new claims, submit a claim online through MyAllstate or, for property claims, you can also email
newpropertyclaims@allstate.ca.
Experienced a recent weather event? We’re here for you! File a claim online at myallstate.ca, visitReport a Claimor call us at 1-800-allstate (1-800-255-7828) and press 4.
Through our valued partners, Allstate can provide you additional peace of mind. Learn more about our specialty products below or contact me for details.
My name is Mercedes Mendez, and I am proud to be a Trusted Advisor at Allstate Insurance’s Thornhill Agency. With over 10 years in the customer service industry, as your Trusted Advisor, I am confident in my ability to help you find tailored solutions and insurance products that protect you and your family while providing you with the peace of mind you deserve.
Outside of the office, I am passionate about giving back through various community volunteer initiatives. This is why I am so proud to represent Allstate, which shares that same commitment of giving back to our community. I can help you explore some incredible features like Disappearing Deductibles, Claims Forgiveness, and the Drivewise app, which helps you earn discounts for safe driving.
My goal is to help you determine exactly what coverage you need and tailor a policy that fits your life. Contact me today for a no-obligation quote or a review of your current policies.